AS9100 AS9120 and AS9110 Management Commitment
According to clause 126.96.36.199 of AS9101, a top management interview is now mandatory during on-site audits. This needs to happen for every audit or once per year if multiple visits are performed each year.
Top Management is defined as a person or group of people who directs and controls and organisation at the highest level.
This is going to lead to a big change for many organisations who historically have not been involved with the Certification Audits.
Top Management will be interviewed to evaluate certain criteria as defined within AS9101 clause 188.8.131.52 and will include an awareness of the policy and objectives, top management commitment and actions taken to address issues when not meeting customer performance expectations.
Organisations need to ensure that Top Management is available during all on-site audits, this can be via telephone or video conference if face to face is not possible.