ISO 9001 Certification: Quality Management Systems
This is the internationally recognised quality management system standard.
The aim of ISO 9001 is to ensure consistent quality of services or products and to enhance customer satisfaction.
ISO 9001 has five main groups of requirements:
- General requirements for organising and managing your processes, documents and records
- Responsibilities of management
- Managing resources
- Review of services and/or products
- Improving the management system
The key benefit is it can lead to increased productivity with a reduction in waste.
Other competitive advantages include streamlined production and administration with improved documentation, greater employee awareness and fewer customer complaints.
At IMS we believe that the most effective way for us to conduct our business is to work with our clients as a partnership. Our commitment to your business continues after you have been awarded the certification with regular surveillance visits to promote continuous improvement.
As with all standards, they are subject to change every few years. We will keep you up to speed on all amendments.