With offices in the UK/Europe, USA, Hong Kong and the Asia Pacific, IMS has a high resource level of technical and experienced auditors strategically placed to service our clients no matter where they are located.
The IMS goal has always been to improve and enhance the technical excellence of its employees and to expand the range and quality of our services. We know it’s a competitive industry for your business and for ours, so we strive to keep our costs down without neglecting the quality of service or full compliance with the regulations to which we work.
We do this by investing in our staff who in turn will direct their knowledge and expertise into ensuring you meet your certification objectives proficiently and economically. We believe in careful planning and re-investment of time and finances.
Not only do we meet the needs to every client, we continually seek to exceed them.
You will find us competitive, non-bureaucratic and pragmatic in our approach to business.
“I would like to take this opportunity to thank you on behalf of myself and my client for the support and kind co-operation through our implementation process. I have to say that Terry showed utmost professionalism and expertise on behalf of your company and gave my client a thorough inspection of their processes and documents. His approach is excellent, with his polite and professional manner while keeping full focus on addressing all areas of the ISO 9001 standard he is a credit to IMS and I would not hesitate to put your company forward in the future.”
In regards to IMS, I can recommend their services as professional and competent. My experience with them was pleasurable and productive. The IMS representative was both knowledgeable and efficient, allowing our task to be completed in a timely manner with the least possible imposition. I am happy with our choice in ISO certification and recommend it to others contemplating certification. Thank you
Sportsafe UK has been using IMS now for over 7 years, without the help they have given we could never have achieved the growth and improvements that we have. The advice they give is always in the best interests of the business and they have helped us with many improvements over the years. Michael Venner is always on hand to give support in all areas of the business not just quality and it is always well received. We would be happy to recommend them for any projects.
Just a quick note to thank you all for the excellent service that we received, your support and professionalism made the achievement of our certification a rewarding and enjoyable (rather than stressful) experience. I would like to give praise in particular to our auditor, whose professionalism, experience and understanding of key issues and elements in our business made the process both straight forward and informative; with the auditors findings and reports proving to be very relevant and constructive in helping us with our aim to improve our services and standards. We look forward to dealing with you again in the near future.
The help and professionalism your auditor gave to us during his visit was far beyond the call of duty. A big thank you to all IMS staff who took and dealt with our long string of endless phone calls.
“IMS’s expertise and experience in auditing has helped our company. As our business grows and the customer base continues to grow the auditors are very helpful in guiding us to make improvements to our QMS.”